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We are committed to making your call an authentic & memorable experience.

Calls are limited so we may remain focused on our customers. 


Our Story


This experience is provide by Great Grottos Ltd., UK leaders in Christmas Grottos.

For 20 years we have managed amazing Grottos at UK retail schemes. We are famed for the quality of our staff and customer focus. 

Covid-19 is one of a number of reasons families are unable to visit Santa - Live Video Santa Calls is the fantastic alternative to ensure your children get to meet Santa this year, wherever you are. 



Experience

What is a Santa Call? 

Live Santa Video Calls connects you directly to Santa in the North Pole for a magical experience.
He will want to update everyone on his preparations for the big day, whilst has all sorts of fun stories and questions for the children.
You can ask Santa anything you like, so don't forget your Christmas list. 

Call Duration

Calls with Santa last up to 6 minutes. 

Starting Your Call

Your booking confirmation email will contain your login code and instructions. 
Starting your call is simple. Enter your private waiting room and wait for Santa to start the call.

Children love to watch the count down and he's always on time. 


What Will Santa Know?

He knows each child's name, age, gender and the town in which you live. 

You can also provide Santa with specific information on each child. 


Download & Share the Memory

Video Copy of Your Call 

During your booking, you will be offered the chance to prepurchase a downloadable video copy of your call to keep and share with loved ones. 

Layout

During your call, Santa will appear on the main screen. You will be in the smaller bottom right window.

In the downloadable copy, this is swapped around so that you see the children's reactions in the larger main window and see Santa in the smaller window. 

Download Deadline

Purchased videos are available to download for up to 72 hours following your call.

After this time, it is deleted entirely from our system and we will no longer retain a copy.


Unique Opportunity

Show Santa

Unique to video calling Santa, your children can show him all sorts of things at home that they've never previously been able. 

Santa loves to see school work, family pets, decorations and favourite toys.

Prepare for Santa

If you have anything you'd like to show Santa, we recommend you have these ready before your call begins.